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TS4U is recognised as a leading Brand within the fast growing UK and European Business Process Outsourcing (BPO) marketplace. The core business is focused upon offering an excellent call experience for Customer Service and Technical Support for our Client's customers within the key verticals of Internet Service Providers, Telecoms, Content Providers, Retail, Financial Services and Utilities.
Our people are able to demonstrate a wealth of experience in managing and migrating outsourced projects within the UK, near-shore and far-shore markets.
We operate a 24/7, follow the sun managed service utilising 6 contact centres across Europe, Africa and Asia.
We deliver and operate all our call centre projects with UK management teams and underpin our Client programs with best in class proven UK processes.
The scope and capacity of our call centres allows us to offer 16 languages with a competitive cost base that can be tailored to meet our Client's performance, service level and business targets.
We underpin our service offering through investing in our own technology platforms and tier 1 telecoms routes, which provide full redundancy and resilience of service. Our Clients are able to utilise our front-end real time reporting tool kits offering customised web based reporting and real time voice recording.
If you feel we could assist your organisation, then please make contact today!
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